Sales tracking in the TISS Optic system is based on an order-driven workflow. An order includes everything the optical store provides to the client like an eye exam, the sale of glasses, or additional products. All of this is treated as a single order. An order can be anonymous (e.g., the sale of a case or cleaning solution), where the client’s identity is not relevant. However, in most cases, the order is linked to a specific client.
Each order contains complete sales information: products, client identification, data for manufacturing, and any findings from the optometrist. The sale can be directly integrated with the eKasa system and/or a payment terminal. However, the order does not need to be finalized with a payment or invoice right away, for example, when a customer places an order but chooses to pay at a later time.
If the optical store submits batches to the health insurance company, these are automatically generated by the TISS Optic system at the end of the month based on an analysis of aids sold to clients who are entitled to health insurance coverage. The system fully supports invoicing as well.
TISS is an ideal system for companies with branches and multiple warehouses. Company management has an overview of sales at each branch, and it is up to the privileges and settings to ensure that each branch has access only to its own data and information. Unifying branches under one online system gives owners detailed insight not only into the performance of each branch but also into the individual performance of employees.
